We hope you're all enjoying this holiday season! With all of the shopping, cooking, and planning to be done, there's a lot of stress that comes too. We understand, and we've felt it too.
We are altering how and when we will take clients for 2023, if not just as a permanent change. We truly do love and appreciate you all, and its so amazing to get to be a part of your family's transformations into peacefulness. Even though our goal is to create peace and calm, our schedule this past two years has been anything but! We've moved from a completely client-selected start time for every person - to a somewhat structured schedule. It was loosely set, but it worked!
Most of our clients will recall us asking for a few bits of information in our training contract that may not have seemed relevant to your specific case. We have been gathering data over the years to help provide a better perspective for you, as well as helping ourselves. Based on requested days of the week for training, typical days for shop orders to come in, average days holidays we provide specialty classes for, and a few other factors, we have decided to (partially) close training sessions for Fridays.
Fridays and Sundays are our least requested days, and online orders tend to come in around the end of the week. Having Fridays closed to training will help us stay more on top of orders, making sure we can keep up with the increasing demand while still providing the same time and care to training clients. We will still have spaces available to claim on Fridays, but like our late-night spaces, they will come at a higher fee.
Again, we love and appreciate you guys so much. Each fresh order of treats takes approximately 2 days to produce, and that doesn't even count packaging, cleaning surfaces, or shipping! This does take time, and we thank you for all being so understanding in our production times. We are still strongly committed to providing the freshest, highest-quality treats and products for you! This does still mean that each purchase is made to order; all of your treats are brand new, and created just for you!
you can refer to our training page, but we are keeping evening spaces open for weekday training sessions M-TH. Multiple sessions will be available on Saturdays.
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